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Call Tracking Software

Easily prioritize your day’s sales calls, make calls directly from your browser, and automatically track calls in HubSpot.

  • Prioritize your daily sales calls based on your HubSpot database

  • Automatically log every call in your CRM contact record

  • Place and record calls within your browser

  1. Spend less time dialing and more time selling.

    As a sales rep, you spend most of your day on the phone with leads and prospects. But it's easy to get overwhelmed and lose track of what calls you need to make, what to follow up on, and the outcome of each call.

    With HubSpot's call tracking software, you can easily line up all of your day’s sales calls. Then, use engagement and contact property data from HubSpot's CRM tools to prioritize your calls and set up a daily calling queue. Start with your most important calls, then work through your queue in order of priority quickly and efficiently.

  1. Place calls directly from your browser.

    Make sales calls from your internet browser without even picking up a phone. Just one click connects you to a prospect through VoIP (voice over IP) or your desk phone. Your calls will always come from your number, and can even be recorded within HubSpot. Plus, you can leverage any of our calling integrations to seamlessly place and track calls within HubSpot.
  2. Automatically track and log sales calls in your CRM.

    Say goodbye to manually logging calls. HubSpot's call tracker automatically logs every call to your HubSpot CRM database. Now, managers can efficiently coach reps with transcriptions, keyword searching, call commenting, and call analysis. This means your sales teams are always iterating, improving, and selling better.

Have questions? Give us a call and we'll walk you through it.

+1 857-829-5060

Frequently Asked Questions

  • Call tracking is a sales automation function that tracks incoming or outgoing calls that your sales team makes with prospects. Originally designed to track where incoming sales calls are being generated, modern call tracking also uses artificial intelligence to make intelligent recordings of sales calls and propose critical points of the conversation for review later on. 

    Sales teams can use call tracking to understand how the team is performing. Likewise, your marketing team can use call tracking to know where to attribute incoming leads and how to distribute marketing dollars.

    With HubSpot, call tracking will automatically funnel information into any system within the HubSpot suite of products. You’ll see calls tracked within HubSpot’s CRM tools, within HubSpot’s sales pipeline software, and even within your help desk, so you’ll never miss any important context on leads or customers.

  • HubSpot’s call tracking feature is available in the Starter, Professional, or Enterprise edition of Sales Hub. You can see pricing details here.

  • Popular features of HubSpot call tracking include:

    • Daily prioritization of essential or valuable calls
    • Place and record all of your calls from right within your browser
    • Automatically log calls within your CRM, so every team has up-to-the-minute context
    • Direct integration with HubSpot's CRM tools
    • Predictive lead scoring so you’ll know who to call first, based on their likelihood to convert
  • Call tracking is instantaneous to set up. Simply create accounts for your sales team and associate any pre-existing phone numbers or contacts. Your sales team will be making calls and closing deals quickly.